UKG HR Service Delivery and ARAGO Consulting provides « UKG HR Service Delivery for SuccessFactors », the first embedded HR service delivery solution for SAP SuccessFactors customers.
The partnership of two experts in HR digitization
UKG HR Service Delivery, the HR Service Delivery pioneer, and ARAGO Consulting, a leading reseller and SAP SuccessFactors integrator in Europe, announced the availability of “UKG HR Service Delivery for SuccessFactors”, a packaged solution for SAP SuccessFactors customers who want to improve employee lifecycle support based on real-time triggers within SAP SuccessFactors (e.g., a new hire, rehire, or retire).
UKG HR Service Delivery and ARAGO Consulting worked with their existing SAP customers to deepen the integration between SAP SuccessFactors and UKG HR Service Delivery.
The new solution includes an SAP SuccessFactors Cloud Extension, available in the SAP App Center, enables SAP SuccessFactors’ customers to take advantage of the latest innovations in employee case and file management.
“UKG HR Service Delivery for SuccessFactors”: a solution to simplify HR applications
UKG HR Service Delivery for SuccessFactors provides a tight integration between SAP SuccessFactors and UKG HR Service Delivery to give users:
- Ease of use: HR and people managers can access UKG HR Service Delivery services from within SAP SuccessFactors.
- Real-time responsiveness: UKG HR Service Delivery functions, such as document generation and employee request initiation, can be triggered by transactions in SAP SuccessFactors.
- Personalization: UKG HR Service Delivery draws on the real-time and historical data in SAP SuccessFactors to accurately personalize employee service interactions.
- Security: The solution includes a certified SAP application hosted and secured in SAP Data centers.
- Fast implementation: This solution provides SAP SuccessFactors customers with rapid HR Service Delivery platform integration.
For organizations with SAP SuccessFactors Employee Central, the flow of strategic HR data from UKG HR Service Delivery is transparent and continuous. This flow includes real-time and historical employee data creating a seamless HR service delivery experience. UKG HR Service Delivery for SuccessFactors can take intelligent actions such as creating a personalized verification of employment document or calculating earned leave, to instantly answer an employee request.
“We worked with customers like Givaudan who are actively using both SAP SuccessFactors and UKG HR Service Delivery to map out the integration points that would really transform their employee experience and HR productivity,” said Clément Buyse, Co-founder and COO of UKG HR Service Delivery. “Our joint customers’ input on how they envisioned using real-time data to automate personalized services also informed our broader robotic process automation work and ensured that UKG HR Service Delivery for SuccessFactors includes RPA for SuccessFactors.”