Employee experience at the heart of your HR strategy
Human Resources

Employee experience at the heart of your HR strategy

Candidates and future employees are now looking to join companies in which they will be considered and supported. From the first stages of recruitment, and then throughout their career within the company, employees want to live an enriching and motivating experience.

 

 

Candidate experience: The employee’s first impression

 

The experience that a candidate will live through the recruitment process until his integration will give him an image of the company, important in his decision.

 

The importance of the employer brand

The employer brand conveys the company’s identity and its values, culture or reputation from an HR perspective.

 

The employer brand, which is worked from the inside and is visible from the outside, is really important for the recruitment of new talent, because it shows the dynamics of the company and the commitment of its employees.

 

An efficient and modern recruitment process

After attracting the attention of talent, the recruitment experience must be in line with the image the company wishes to give.

 

The follow-up of candidate applications through an optimized and automated process allows you, internally, to cover the entire recruitment cycle, to study the best profiles, to reduce recruitment lead times or to share profiles with the concerned managers. These functionalities are accessible through a tool, integrated into your HRIS, with a positive impact on your productivity.

 

Onboarding, a step not to be neglected

Onboarding is the step of integrating a new candidate into his or her new company, team and position. This step is important for an employee, but also for his managers, colleagues and for Human Resources. It is the foundation of the integration and involvement of a new employee, the formalization with internal processes, the meeting with other employees and the company culture.

 

This process can be digitized and automated to provide a personalized experience for new talent, while reducing HR workload. SAP SuccessFactors Onboarding enables HR and the new hire to prepare for the integration process, with interactions even before the new hire arrives at the company.

 

Developing employee experience

Career follow-up and development

Learning management is an important aspect of career development: it allows you to develop the employee’s skills, extend the actions scope, improve performance, motivate employees and show them the importance they have for the commany. The employee will develop his or her commitment and recognition towards the company, while improving his or her overall experience.

 

Some tools allow you to monitor employees’ objectives and performance, but also to manage the bonus allocation process, manage travel and expense or to store all their HR documents (contracts, pay slips, etc.) on a digital platform. All these solutions offer employees a personalized, innovative and digital experience, taking into account their needs and expectations.

 

Consideration of employee opinions and feedback

Employees are the first concerned by the experience that a company wishes to offer, taht’s why evaluation of their expectations is an important point to continuously improve the proposed experience.

 

To do so, you can use anonymous internal surveys to be sent out bi-annually, but also encourage your managers to collect the opinions of their teams throughout the year or during annual interviews. Internal platforms such as Qualtrics allow you to collect data on employee engagement and satisfaction within the company.

 

Employee Engagement: the top priority

Committed and fulfilled employees will be more willing to share their well-being at work and to let others know about it. By working on employee engagement, HR departments have a direct impact on the company’s performance.

 

Employee involvement is beneficial in several ways:

  • Better productivity and performance,
  • Increased talent retention,
  • A professional well-being that is shared and enhances the employer brand,
  • An improvement of the company’s image,
  • Improved customer confidence (a company that takes care of its employees is more likely to take care of its customers).